Identify
Capture patient or customer details through reception, kiosk or staff-assisted token creation.
Customer journey & healthcare workflow platform
Modern queue, nursing, prescription and feedback systems for faster service.
QueuePro helps clinics, hospitals and service centres manage every customer touchpoint — from token generation and nursing flow to prescriptions, feedback and real-time display screens.
Demo enquiries: sales@queuepro.me
4Core Products
LiveTV Token Display
RoleBased Access
Digital transformation for service excellence
One connected platform for every service counter.
Designed for busy front desks, nursing stations, doctors, pharmacies and management teams. QueuePro reduces waiting time, improves staff coordination and gives leadership a clear view of daily operations.
Engage
Guide visitors with TV display, audio announcement, room/counter routing and live status updates.
Transform
Convert every visit into structured data for reports, accountability and service improvement.
QueuePro product suite
Built for real healthcare and customer-service operations.
QMS
Smart queue management with token generation, department/doctor routing, nursing and doctor calls, hold/complete/cancel flow, POS token printing and TV display.
- Self or assisted check-in
- Audio announcement
- Department transfer workflow
Nursing Station System
Manage procedure-room allocation, nurse assignment, patient status, additional procedures, dashboards and Excel-ready operational reports.
- Room/staff allocation
- Procedure tracking
- Nurse dashboard
Prescription Management
Create and print structured prescriptions for Dropper, IV and Mesotherapy with master items, doctor details, PDF output and dispatch status tracking.
- Custom ingredients
- PDF prescription
- Status control
Customer Feedback
Collect feedback across kiosk, QR, tablet and web forms. Convert customer sentiment into simple reports and improvement actions.
- QR feedback
- Survey forms
- Service ratings
Live customer journey control
From token to service completion — keep every screen, counter and team member connected.
Remote Check-inTouchless QueueTV DisplayMarqueeRole PrivilegesReports
Industries we serve
Flexible enough for clinics, hospitals and service centres.
Healthcare
Government
Retail
Banking
Education
Telecom
Logistics
Travel
Implementation process
Simple rollout. Clear support. Measurable results.
01
Analyse
Study existing counters, rooms, departments and service flow.
02
Configure
Set departments, doctors, rooms, token rules and privileges.
03
Deploy
Install reception, console, TV display and reporting dashboards.
04
Support
Train users and refine workflows based on daily feedback.
Ready to improve your customer journey?
Book a QueuePro demo.
Tell us your departments, rooms and workflow. We will map the right solution for your organisation.
Contact Sales
sales@queuepro.me
Online and on-site product demonstrations available.